Are your or your loved one’s long-term care rights being challenged? Need a trained advocate to help resolve ongoing problems?
(If you or someone you know is experiencing an emergency, call 911 or the 24-hour Adult Protective Services Hotline at 1-888-832-3858.)
Those receiving long-term care services, whether in a nursing home, assisted living, or via home-based care have rights that deserve to be respected. Virginia’s State Long-Term Care Ombudsman Program provides advocates to voice resident and patient concerns, problem-solve, and advocate on their behalf. An ombudsman can be contacted through JABA and facilitate solutions between care teams, families, and patients.
HOW WE HELP
-
Ombudsmen educate and empower residents/patients and caregivers to understand their rights. They advocate on behalf of residents to ensure that their legal rights are respected.
-
When individuals need more assistance with daily tasks, they should not have to give up their autonomy. Ombudsmen resolve conflicts to ensure the highest quality of life is possible for residents.
-
Ombudsmen will investigate areas of potential abuse and neglect to ensure that residents are able to thrive in a safe environment that they can call home.
If you or someone you know is experiencing an emergency, call 911 or the 24-hour Adult Protective Services Hotline at 1-888-832-3858.
support starts here
Call 434-817-5257 to speak to an Ombudsman about your or a loved one’s concerns or request more information. Services are free & confidential.